Rider Agreement

Drivorr is a neutral communication platform. All services are arranged directly between independent users. Drivorr is not a transportation provider, dispatcher, employer, or payment processor and does not set prices, assign drivers, process payments, or guarantee services. Riders create ride requests, set their own offer price, select drivers, communicate directly, and pay drivers directly. Riders may see rating and completed ride counts only. Drivorr does not endorse, recommend, guarantee, assign, dispatch, schedule, price, or complete rides. Riders assume risk. Users agree to indemnify, defend, and hold harmless Drivorr, its owners, affiliates, officers, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including legal fees) arising out of or related to: (a) user conduct, (b) services arranged or performed, (c) interactions with other users, or (d) violation of any law or agreement. Governing Law These Terms and any disputes arising out of or related to the platform shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. Entire Agreement These Terms, together with all referenced policies and agreements, constitute the entire agreement between users and Drivorr and supersede any prior or contemporaneous understandings. Modifications Drivorr reserves the right to modify or update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the updated Terms. Account Termination Drivorr reserves the right to suspend or terminate any account at its sole discretion, including but not limited to cases of suspected fraud, abuse, violation of policies, or risk to other users or the platform. Accepted Ride Requests Once a ride request is accepted by a driver, it becomes unavailable to other drivers as part of a user-arranged agreement between independent users. Drivorr does not assign drivers, dispatch rides, or guarantee that any ride will be completed. Non-Assignment Clarification The restriction of availability after acceptance is a technical limitation reflecting a user-arranged agreement and does not constitute assignment, dispatch, or control by Drivorr. No Guarantee Acceptance of a ride request does not guarantee performance, completion, timing, or service quality. All obligations are solely between users. Competing Offers and User Decisions Drivorr does not coordinate, prioritize, or manage competing offers or driver selections and does not intervene in user decisions. Cancellation After Acceptance If a ride is cancelled after acceptance, it does not imply responsibility, fault, or obligation by Drivorr, and the platform does not reassign drivers. Payment All payments, deposits, and pricing are determined and handled directly between users. Drivorr does not process, transmit, hold, or refund payments. Negotiation All offers and counter offers are user-generated. Drivorr does not set, suggest, or control pricing. Cancellation Clause Cancellations update platform records only and do not determine fault, payment responsibility, refund rights, deposit obligations, or service liability. Drivorr does not process payments, issue refunds, resolve payment disputes, or guarantee ride completion. No-Show Clause No-show reports are user-submitted and informational only. Drivorr may review no-show reports for platform policy purposes only and does not determine legal fault or liability. Review Moderation Reviews are user-submitted opinions and informational only. Drivorr does not endorse, edit, or guarantee the accuracy of reviews. Drivorr may hide reviews for platform policy reasons without determining legal fault or truth. No Dispute Resolution Drivorr does not investigate, adjudicate, or resolve disputes between users. All disputes must be resolved directly between users. No Warranty The platform is provided on an 'as is' and 'as available' basis without warranties of any kind. Limitation of Liability To the maximum extent permitted by law, Drivorr shall not be liable for any indirect, incidental, consequential, special, or punitive damages. Drivorr's total cumulative liability shall not exceed one hundred dollars ($100). California Civil Code Section 1542 Waiver You expressly waive and relinquish all rights and benefits under California Civil Code Section 1542, which states: 'A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.' Arbitration and Class Action Waiver All disputes shall be resolved exclusively through binding arbitration on an individual basis. Users waive any right to participate in class actions, class arbitrations, or representative actions. Data Retention and Use Drivorr may retain and use data, communications, logs, records, and file metadata for legal compliance, fraud prevention, safety, dispute handling, moderation, upload security, and enforcement purposes.